Frequently Asked Questions

Your rental includes private use of the studio during your reserved time, along with the available furniture, décor, props, backdrops, natural light, and studio amenities listed with your booking. Your reservation is designed to be a private and relaxed experience. In most cases, you and your guests will have the studio entirely to yourselves throughout your booking.

From time to time, we may reach out to see if you’d be comfortable with a brief visit to capture behind-the-scenes content for The Visionary. Participation is completely optional and would only take place with your advance approval.

Each private studio reservation includes access to our thoughtfully curated collection of furniture and styling pieces, fixed backdrop installations, and a continuous light. To provide even greater creative flexibility, guests may also utilize our rolling walls and seamless paper backdrop options.

To ensure a comfortable and effortless experience, complimentary chilled waters, and a portable Bluetooth speaker are available for use throughout your booking.

Guests may enter the studio up to 5 minutes before their scheduled reservation time, provided the space is not occupied by a prior booking. We kindly ask that you respect the privacy and rental time of other guests and wait outside the studio until it becomes available.

To help us provide a seamless experience for all of our guests, we ask that sessions begin and end on time. Please begin wrapping up your session at least 5 minutes before your reservation ends, and ensure the studio is fully vacated within 5 minutes of your scheduled end time.

Before departing, all furniture, props, and equipment should be returned to their original locations, and the studio should be left clean and in the same condition in which it was found.

Note: To keep the schedule running smoothly for everyone, a fee of $10 will be charged for each additional 5-minute increment spent in the studio outside of your reserved rental period, including unauthorized early entry or late departure.

Yes! Your reserved time includes setup, your session, and cleanup. Please plan your time accordingly so you are completely finished and out of the studio when your rental ends.

Absolutely! We want you to make the space work for your vision. Please lift furniture when moving it and return everything to its original location before leaving.

Yes! You’re welcome to bring additional props, décor, cameras, lighting, or other equipment that you need for your session.

Of course! Your rental is designed for creatives and their clients. Please keep your group within the occupancy limit listed for the studio (25 people max).

Yes, the studio has a designated area available for wardrobe changes. Prop dresses for women and children are also available within the dressing room.

No, Wi-Fi is currently not available in our space.

Yes, but please keep food and drinks contained and clean up any spills or messes before you leave. Alcohol is permitted only with prior approval.

Need more time: Additional time may be available depending on the schedule. Please contact us as soon as possible or book an additional time slot if available. Please don’t assume you can stay beyond your reservation.

Running late: Your rental still ends at the scheduled time, so arriving late will reduce the time available for your session. If you’re running behind, please reach out and let us know.

Cancellations: Please contact us as soon as possible if your plans change. Cancellations made at least 72 hours before your reservation may receive a refund or be rescheduled. Cancellations made within 72 hours will result in a forfeiture of the booking fee. No-shows are non-refundable. Rescheduling is always welcomed and encouraged.

Damages: Accidents happen! Please let us know right away if something is damaged or broken. Depending on the situation, additional fees may apply.

Your access instructions, entry information, and any door codes will be provided with your booking confirmation or shortly before your scheduled rental.

We simply ask that you reset the space, remove trash and personal belongings, wipe and sweep up any messes, and return furniture and props to their original locations. Please leave the studio tidy for the next guest.

Absolutely! Cake smash sessions are welcome at The Visionary. A cake smash fee is required and must be added to your reservation at the time of booking. Guests are responsible for completing the required cleanup before the end of their reservation. Additional cleaning fees may be assessed if the space is not restored according to the provided guidelines.

Well-behaved pets are welcome with an additional fee! To help us maintain the studio for all guests, pets are not permitted on furniture or upholstered pieces. Guests are responsible for ensuring that all pet hair, waste, and related messes are thoroughly cleaned before the end of their reservation. Additional cleaning fees may apply if the space requires extra attention after your booking.

Temporary decorations are welcome! However, to protect our space, only painter’s tape may be used on the walls. Nails, screws, staples, permanent adhesives, glitter, confetti, and paint are strictly prohibited.

Our seasonal installations on the moveable wall or front window are thoughtfully designed and styled to create a cohesive experience for all guests. For this reason, seasonal sets and the furnishings incorporated within them must remain as styled and may not be moved, rearranged, or altered during your reservation.

We invite guests to enjoy and photograph these spaces as designed while utilizing the studio’s movable furniture and props throughout the remainder of the space.

Restroom: Yes! The bathrooms are located down the hall, past the staircase. The women’s bathroom is locked at all times, a key is provided on the shelf.

Parking: Yes, there is free public parking around this location and the downtown area.

Your rental includes access to our studio furniture, paper rolls, and props. We provide 2 Godox Continuous Lights (each supplied with a softbox, removable scrim and grid), 2 NEEWER Dimmable LED Lights with manual or wireless app control, V-flats with white and black sides (multiple sizes), extension cords, power strips, gaffers tape, and a ladder.

Equipment may not be removed from the premises. The renter accepts full financial responsibility for any repair or replacement costs due to damage to the studio walls, floors, furniture, or equipment during their session.

• Full payment must be completed at the time of booking unless otherwise arranged.
• A booking is not considered confirmed until payment has been successfully received.
• The person making the reservation is responsible for the booking, the studio space, and all guests attending during their reserved time.
• Booking times include setup, the session itself, and cleanup. Please select enough time to complete your entire session without going over your scheduled rental period.

Cancellations:

• Cancellations made 72 hours or more before the scheduled booking may receive a full or partial refund, depending on the booking type.
• Cancellations made within 72 hours of the scheduled booking may not be eligible for a refund.
• Same-day cancellations and no-shows are non-refundable.
• Any applicable processing or booking fees may be non-refundable.

Rescheduling:

• Rescheduling requests made at least 72 hours before the session may be moved to another available date or time.
• Each booking may be rescheduled one time. Requests made within the cancellation window may be treated as a cancellation.

• Late Arrivals: Arriving late does not extend your booking time. The studio must still be cleaned and vacated by the scheduled end time.
• Overtime: All guests, belongings, and setups must be out by the end of the reserved time. Unauthorized overtime may result in an additional charge of $50.
• No-Shows: No-shows are non-refundable. Repeated no-shows may affect future booking eligibility.

The booking client is financially responsible for damage caused by themselves or anyone attending their session. This includes furniture, props, equipment, walls, floors, and decorations. If damage occurs, please notify us immediately.

Cleaning & Reset: Before leaving, please return furniture and props to original locations, remove personal belongings and trash, clean spills, and leave the studio in the condition you found it. Excessive cleaning may result in an additional cleaning fee of $50.

• Please move items carefully. Do not drag heavy furniture across floors or stand on furniture not designed for that purpose.
• Some items or seasonal installations may be decorative only and should not be moved or used.
• Only use equipment you are comfortable and qualified to operate. Notify us immediately if equipment is damaged or not functioning properly.

• Occupancy: Please keep the number of guests within the studio’s limit of 25. The booking client is responsible for the behavior of all guests.
• Children: Children must be supervised at all times and kept away from lighting and electrical equipment. Parents/guardians are responsible for any damage caused.
• Pets: Well-behaved pets may be allowed with prior approval and a $50 fee. Pets must remain supervised, and owners are responsible for cleanup and any damage. Service animals are always welcome.

• Food & Drink: Clean up all items before leaving. Red wine or highly staining foods may be restricted.
• Prohibited: Smoking and vaping are not permitted inside. Illegal substances are strictly prohibited. Alcohol requires prior approval. Open flames, fireworks, smoke bombs, and hazardous materials are not permitted without written approval.

The following may result in immediate termination of a booking without refund: Unsafe behavior, illegal activity, harassment, intentional property damage, excessive noise, pornographic photography/videography, creation of sexually explicit content, or behavior that disrupts neighboring businesses.

Guests enter and use the studio at their own risk. The Visionary is not responsible for injuries, accidents, lost property, stolen items, or damage to personal equipment brought into the studio. Please double-check the studio before leaving.

We love seeing what is created at The Visionary! Clients are encouraged to tag @TheVisionary.Kearney and use #CreatedAtTheVisionary when sharing content. By tagging us, you grant permission to repost with appropriate credit. The Visionary will not claim ownership of photographs created by clients.